Refund policy
Shipping and delivery
Shipping costs
the Netherlands: €7,50
Europe: €14,25
Worldwide: €26,50
We ship using PostNL, and always provide you with a tracking number when shipping your order. You will receive an email with the tracking confirmation as soon as your order has been shipped.
Cancellations or modifications
Your order can be cancelled or modified at any time before we ship your order. Please contact us at weedofwonder@hashmuseum.com with your order number if you'd like to cancel or modify your order.
Returns
You have the statutory right to cancel your order for any reason within 14 days beginning with the day you receive the item.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at weedofwonder@hashmuseum.com and send your item to:
Slooten Shipping BV
P.O. Box 142
9665 ZJ Oude Pekela
Nederland
Shipping
To return your product, you should mail your product to:
Slooten Shipping BV
P.O. Box 142
9665 ZJ Oude Pekela
Nederland
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable once the item has been shipped. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are returning an item, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.